You and Your Damn Internal Shifting
Yes, you read that right, I’m going on record and saying it – I feel personally and professionally screwed EVERY TIME when: after weeks of intense direct sourcing and work, resulting in 3-5 candidates who have every element on their resume you asked for, the needles in the haystacks from the four corners of the agency world, we get the e-mail (NOT EVEN A CALL) from you: “Great news – we were able to fill the position internally by shifting someone from another account that lost some of its budget. Thanks soooo much for all your efforts, the candidates you showed us were great!”
Seriously? That’s all you have to say about it?
Do you remember your initial call saying you were SO DESPERATE to fill this position, and you had no candidates at all in the pipeline because of the very, very specific category experience required (let’s just call it casual dining restaurant experience)? Yes, now you do remember that? And now you can shift someone who’s got a financial services background working on your bank account and miraculously your very specific brand experience simply doesn’t matter to this oh-so-picky client? Wow. That’s pretty fortunate for you.
Here’s who it’s unfortunate for: the 3 candidates who all thought they had a shot at this cool position, who updated resumes, cleared schedules, and jumped on planes with a day’s notice, only to realize no one was hired. Hmm. Doesn’t look great for you.

Guess who else it’s unfortunate for? Me. Yep, that’s right, me. Me and my team of exceptionally hard working Recruiters who will literally do anything to deliver the exact candidate to you that you have described. They will work late, come in on weekends, strategize, stress out, deal with IBS, all for you. And this is how we are re-paid. Thanks again. You are now guaranteed 2 things: the next calls we make sourcing candidates will be to your employees, and that when you next find yourself in a desperate situation, the response definitely won’t be: “How High?†I realize this is harsh, but I can’t sugarcoat it.
I don’t mind losing a placement to a better candidate from another Recruiter – may the best man win. I don’t even mind losing to an internal referral from your current staff. But it chaps me like nothing else when no hire is made at all. How many other Recruiters were working for free for you? Please, please – at least have the decency to pick up the phone and call. (We know you’re avoiding us because you realize it was a crappy thing you just did to a firm who in good faith delivered exactly what you needed, now with no hope of any compensation.) Hell, even if your CFO won’t ultimately approve it, at least pretend like you’re going to fight for some paltry amount of a fee for the great efforts on your behalf. But mostly, if you think you can shift someone internally, investigate it before you call your recruiting firms. We work hard on good faith that you will be making a
[tags]recruiter, internal shifting, hire, candidate, hiring revolution[/tags]
Posted: December 14th, 2007 under Do's and Dont's, Lasting Impressions, Recruiting.
Comments
Comment from Ginnie Bellville
Time December 15, 2007 at 6:03 pm
Are you kidding me, “…working for FREE”? This situation really IS the best reason why NOT to work contingency. The only time I’ll work that way is if I’m not completely confident that I’ll be able to produce at least 3 qualified and interested candidates. And I let them (contingent clients) know that I’ll only work it passively. Let this be a lesson for you to at least work partial retainer - where you get a modest fee upfront to cover start-up phases of the search process; an “engagement” fee, if you will… shows committment from both sides! Good LUCK (Labor Under Concentrated Knowledge). gb
Comment from mary spilman
Time December 15, 2007 at 10:02 pm
Never work for free, without an retainer and an agreement, signed, there is no committment from your client to you and your services, have learned this the hard way! Your story tells the hard way…Sorry


Comment from Christine
Time December 14, 2007 at 11:51 pm
Well said. Sounds like we were working for the same client